The Adjustment Bureau

We are your partner in

for companies that value people first

The Adjustment Bureau traces its roots back to a group of like-minded individuals with a shared passion for making a meaningful impact.

Making you look good is what we do best. Making a difference while we do it is our gift.

Real change goes beyond top-down strategies and trendy jargon

It requires a profound understanding of human behaviour,
motivations, and emotions.

We don’t make grand promises and leave you to figure it out. We understand your busy schedule and actively guide you through the process, delivering tangible outcomes by holding your hand every step of the way. Our methodologies and frameworks stem from empirical research, behavioural economics, and the latest insights from cognitive psychology.

Developing Leaders

Health and Safety

Theatre and Film Production

What sets us apart

Human-Centric Approach

We prioritise the human element in all our strategies and interventions. We recognising that sustainable change begins with empathy and understanding how people think and feel.

Proactive Response

We leverage behavioural science insights to anticipate shifts in behaviour. This allows us to make proactive, data driven decisions that enhance performance and promote sustainability throughout the organisation.

Turnaround Time

You’re on a time-crunch, we get it! With our highly esteemed agile team we make the impossible, possible with impact! Our streamlined approach helps organisations to achieve measurable results without delay.

Collaborative Partnerships

We don’t tell you what you want to hear. Instead, we believe in fostering long-term relationships with our clients, collaborating and growing as partners towards shared objectives and goals.

Evidence-Based Practices

Our methodologies are grounded in research and proven behavioural science, ensuring the efficacy and credibility of our interventions.

Continuous Learning & Growth

We are committed to ongoing learning and development, staying abreast of the latest trends and insights in behavioural science and organizational development.

Our Team

We believe people matter

Collectively the team has expertise in psychology, sociology, organisational development, communication, innovation and new ways of work. We believe in the power of fun, gamification and edu-play.

Carmin Kelfkens

Benita Rixton

Anathi Pefile

Edward Malungane

Phumi Mncayi

Darren Kelfkens

Lurinda Maree

Dambuza Nqumashe

Phuti Mthato

Our Core Services

1. Developing Leaders

The Conscious Relationship: is a transformative journey designed to cultivate exceptional leadership qualities through the lens of conscious and authentic relationships.
Meeting Optimisation: In this program, we provide expert guidance and practical strategies to streamline your meeting processes, enhance collaboration, and save you the cost of ineffective meetings.
Frontiers Women: Elevating women leaders in the workplace “Empower a woman, and you empower a community. It’s a ripple effect that transforms societies and propels progress.” – Melinda Gates
Line Management Capacitation: We believe that middle managers are the essential “caramel” that bridges the gap between top-level leadership and front-line employees. In this program, we provide middle managers with the tools, skills, and mindset to excel in their roles and maximize their impact. We aim to empower them to become effective leaders who can inspire, motivate, and guide their teams to success.
Communication Coaching: “Good communication is the bridge between confusion and clarity. It is the key to unlocking understanding and building connections that empower both individuals and organizations to thrive.” – Simon Sinek

2. Health and Safety

Bottom Up Safety Transformation: Bottom-Up Transformation is designed to enhance employee engagement from the ground up. Its human centric approach promotes a safety culture of collaboration, active participation and shared ownership. This focus promotes a workforce that excels at safe responsible production whilst building the foundation for sustainable results.
Line Management Capacitation
SHE Rep Empowerment: In this programme the key focus lies on creating true value realisation for the role of the SHE Rep in workplace safety. This involves providing SHE Reps with the knowledge, skills, and support necessary to effectively fulfill their roles and contribute to a safer work environment.
Safety Officer Summit: Safety Officer Summit is a forum where the safety officers of all the operations meet online to unpack and discuss any safety related matters and how the journey towards zero harm translates on a practical level on a day to day basis. This will include unpacking themes such as VFL, Organised Labour Influences, Cross operational support, Managing Expectations etc etc. It’s a forum where people are offered the opportunity to share learnings, best practices and support each other in the journey towards Zero Harm.
Safety is Personal
Diversity, Transformation and Inclusion

3. Theatre and Film Production

Industrial Theatre Production

Applied industrial Theatre: Through storytelling these interventions provide a forum for the audience to develop a better understanding of their own behaviour. They guide the audience towards the desired future state by illustrating an attainable ‘journey to success ‘. This intervention is designed to address client specific challenges and includes company branding, cultural climate and the demographics of the organisation.

Facilitated Forum Theatre: An interactive intervention where the audience can manipulate or change the action on stage. The play starts with a scenario where all the incorrect behaviours, are showcased. During a second run of the same play the audience may stop the play whenever they see something they are uncomfortable with and make suggestions as to how to correct behaviour or attitudes. The facilitator guides the actors to incorporate these suggestions to get a different outcome as the play progresses.

Critical Role Plays: An opportunity for people to hold up the mirror. To witness in real time the simulation of those complexities that make or break workforce mobilisation. It is a learning technique where people get to experience specific scenarios under the guidance of a facilitator. In this way individuals can see, own and grow within their current behavioural sphere in order to strengthen and adopt the ideal future workplace optimisation.